Quality assurance testing (QA testing) refers to a company delivering the best possible product or service to the customer by making sure the right processes are in place during development. Companies need to test their software products and analyze them to make sure they meet the market standards and fulfill their established goals.
An easy way that companies can implement QA testing into their development is through QA outsourcing. It allows companies to focus on their strengths, such as development, while QA testing task can be completed by remote teams. This can help aid productivity.
When we look at software, customers expect it to run as expected and as advertised. The bugs should be ironed out beforehand and the company should not just release a half-baked product that will need to be patched up via updates. This always brings dissent from consumers alongside bad PR.
Security testing helps safeguard the final product from breaches or potential problems the users may have with their data being leaked. Compatibility testing refers to making sure the software is compatible across the desired operating systems, browsers and devices. Performance testing refers to stress tests, for instance, that make sure the system requirements for the end product will not be too high.
QA Testing for Effective User Experience
You may have heard of the term user experience (UX) and what separates good UX from bad UX. This can define the overall experience a user has with your software and whether they will even trust your company to purchase additional products.
UX is the experience a user has with your graphical user interface (GUI) and when navigating your software effectively. It also implies having good syntax or spelling when there is a lot of instructions or heavy reading involved. Such things may seem trivial, but are very important for first impressions. Often this first impression with your software will define whether the user will stick with it or move onto a competitor.
Having Multiple Testers or Teams
Another thing to take into consideration when it comes to QA testing is that it may be a good idea to have different teams, including remote teams to offload some of the testing processes. That way these testers can offer a different perspective of the overall products through development. This particularly can benefit the UX they offer as it goes through development phases.
If you only rely on internal testing by the same people who developed the software, then they may praise their own work and be reluctant to make changes. Having testers come from different backgrounds and cultures adds diversity to the testing. This is particularly important if you plan on launching your software, service or product worldwide.
This is also a reason why companies should do layered QA testing at different stages of design or development. Early testing helps prevent costly mistakes and wasteful development for features that users will not want or care about. As the product develops, further testing and documentation help guide the process in the right direction: one that will satisfy market needs and consumers.
Therefore, QA testing is not just done to eliminate bugs in the end, but to make sure the correct procedures are in place. Rather than finding defects, it deals with preventing them throughout the development process.
How The Process Works in a Nutshell
QA testing today has specific phases involved that companies should be familiar with. According to Guru 99, the cycle is called PDCA. This stands for plan, do, check and act.
- Plan refers to organizations planning and establishing process related objectives to find the right process for the product to be of high-quality.
- Do refers to the development and testing processes when changes are made.
- Check refers to monitoring the processes while modifying them and making sure they meet objectives.
- Act refers to the implementation of actions that will improve the overall process.
Examples in Motion
Anticipating issues that may arise through good documentation is an example of good QA testing in motion. It helps save companies time and gets products onto the market faster, as it is not convenient to wait for errors to come up before fixing them. Good documentation also eliminates excess code or unneeded features and allows for important aspects like security to shine.
A focus on testing the efficiency of the overall user experience is also important. User experience defines many products in this age where customers often have short attention spans.
If you are running a software company and do not already have a good QA testing process in place, you should consider it a priority. In fact, you should have QA testing in place at the onset of the development process. It will end up saving you a lot of headaches and time.
You do not want to have to restart development when you realize your product is heading in the wrong direction halfway through its development. Making sure your software is compatible across the devices you set out for it to run on from the outset is important. Just as security and performance are important. Good QA testing will make sure that there are no surprises once the product launches and the launch will be smooth.